Please complete the following customer feedback questions

The information provided will be kept confidential and the results will be only used to identify new strategies for improving the quality of our performance.

Did we always return your messages? How well did we communicate by email? How well did we answer the phone?

Did we keep the site tidy and organized? Did we keep the site H&S File up to date? Did we meet all H&S statutory requirements? Did we have a qualified first aid person on site? Were there any accidents? Did we provide the Operation and Maintenance files on completion?

Did we give you a detailed build up of the proposed estimate? Did we meet all the tender requirements? What was the overall quality of our tender presentation?

Did we meet the timescale agreed? Did we provide an accurate program of works? Did we start on site when we said we would? How well did we plan the project and identify the risk of possible delays?

Did we use quality materials? How good was the final finishing? How was our attention to detail?

Did we provide you with a cash flow report? Did we issue valuations and invoices on time? Did we provide you monthly forecast accounts and how accurate were they? Did we submit variation costs, when required? 

Did we implement measures in reducing our environmental impact? Did we have strategies in place to reduce noise and dust? Did we have any energy and water reducing measures in place? Did we source and reuse recycled/sustainable materials? Were plants, trees, watercourses and wildlife identified and protected/monitored? Did we use local labour, suppliers, subcontractors and materials wherever possible?

Did we have a collaborative approach to the project? Did we work and communicate well within our team? Did our team have sufficient knowledge and experience? Did we have a proactive approach to problem solving?

Did we make a point of identifying your key requirements? Did we deliver on our promises? Did we comply with the specification requirements?

How well did our sub-contractors perform? Did we ensure delivery of materials were timely and met the specification requirements?

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Latest News

Lighting the way in Iwade

B W May & Son have recently completed the installation of 16 new LED lighting columns in the village of Iwade, just 2 miles from our head office at Bobbing.

Read about it here

Goodnestone Park Near Completion

A complete renovation of this superb 312 year old house built by Brook Bridges in 1704. See some of the picture here.

Royal Opening for Affordable Homes Developed by B W May

We are extremely proud that our hard work was rewarded by a vist from HRH The Princess Royal to open the new homes in Iden Green.

Full story here

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Cambray, Stickfast Lane

Tel: 01795 842360
Fax: 01795 842361

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